Australian data residency & privacy

Patient audio and notes are sensitive health information. Where data is processed affects Privacy Act obligations and patient trust.

Why GPs care: Vendor-claimed Australian hosting is common; overseas AI processing still appears in several privacy policies.

Ranking chart

Rankings reflect documented criteria and vendor-published information. See our methodology.

Ranking criteria

We rank vendors that claim Australian primary storage highest. Optional Australian hosting or disclosed offshore processing ranks mid; primary offshore hosting ranks lower. Missing public statements reduce confidence.

Full rankings

Tap a vendor for cited facts, pricing and product screenshots.

Lyrebird Health

95%

strong

Vendor claims Australian primary storage/hosting
States no training on patient data

MedicalDirector Smart Scribe

95%

strong

Vendor claims Australian primary storage/hosting
States no training on patient data

Grounded Scribe

95%

strong

Vendor claims Australian primary storage/hosting
States no training on patient data

Coviu AI Scribe

85%

strong

Vendor claims Australian primary storage/hosting
Coviu states Australian hosting / onshore processing in comparison materials

Heidi Health

80%

strong

Vendor claims Australian primary storage/hosting
De-identified data may be used to improve models

Medow Health

80%

strong

Vendor claims Australian primary storage/hosting
De-identified data may be used to improve models

i-scribe

80%

strong

Vendor claims Australian primary storage/hosting
De-identified data may be used to improve models

PatientNotes

50%

caution

Australian hosting available but not default
De-identified data may be used to improve models
Confirm Sydney/AU region at onboarding

AI Notes

45%

caution

AU storage with disclosed offshore processing fallback
Records in Sydney (Supabase ap-southeast-2); STT chain mostly AU with labelled overseas fallback

#10

EvidenceMD

15%

weak

Primary hosting outside Australia (vendor claim)
De-identified data may be used to improve models
APP 8 cross-border disclosure review required

Vendor	Score	Tier	Why
Lyrebird Health	95%	strong	Vendor claims Australian primary storage/hosting States no training on patient data
MedicalDirector Smart Scribe	95%	strong	Vendor claims Australian primary storage/hosting States no training on patient data
Grounded Scribe	95%	strong	Vendor claims Australian primary storage/hosting States no training on patient data
Coviu AI Scribe	85%	strong	Vendor claims Australian primary storage/hosting Coviu states Australian hosting / onshore processing in comparison materials
Heidi Health	80%	strong	Vendor claims Australian primary storage/hosting De-identified data may be used to improve models
Medow Health	80%	strong	Vendor claims Australian primary storage/hosting De-identified data may be used to improve models
i-scribe	80%	strong	Vendor claims Australian primary storage/hosting De-identified data may be used to improve models
PatientNotes	50%	caution	Australian hosting available but not default De-identified data may be used to improve models Confirm Sydney/AU region at onboarding
AI Notes	45%	caution	AU storage with disclosed offshore processing fallback Records in Sydney (Supabase ap-southeast-2); STT chain mostly AU with labelled overseas fallback
EvidenceMD	15%	weak	Primary hosting outside Australia (vendor claim) De-identified data may be used to improve models APP 8 cross-border disclosure review required

Loading rankings…

Vendor

Score

Tier

Why

Lyrebird Health

95%

strong

Vendor claims Australian primary storage/hosting
States no training on patient data

MedicalDirector Smart Scribe

95%

strong

Vendor claims Australian primary storage/hosting
States no training on patient data

Grounded Scribe

95%

strong

Vendor claims Australian primary storage/hosting
States no training on patient data

Coviu AI Scribe

85%

strong

Vendor claims Australian primary storage/hosting
Coviu states Australian hosting / onshore processing in comparison materials

Heidi Health

80%

strong

Vendor claims Australian primary storage/hosting
De-identified data may be used to improve models

Medow Health

80%

strong

Vendor claims Australian primary storage/hosting
De-identified data may be used to improve models

i-scribe

80%

strong

Vendor claims Australian primary storage/hosting
De-identified data may be used to improve models

PatientNotes

50%

caution

Australian hosting available but not default
De-identified data may be used to improve models
Confirm Sydney/AU region at onboarding

AI Notes

45%

caution

AU storage with disclosed offshore processing fallback
Records in Sydney (Supabase ap-southeast-2); STT chain mostly AU with labelled overseas fallback

EvidenceMD

15%

weak

Primary hosting outside Australia (vendor claim)
De-identified data may be used to improve models
APP 8 cross-border disclosure review required